South Kensington Removals Cookie Policy

This Cookie Policy explains how South Kensington Removals uses cookies and similar technologies on our website. It sets out what cookies are, which types we use, why we use them, and how you can manage your choices. By continuing to use our website, you agree to the placement of cookies on your device, unless you adjust your browser settings or opt-out tools.

What Are Cookies

Cookies are small text files placed on your computer, smartphone, or other device when you visit a website. They help the website recognise your device and store certain information about your visit, such as your preferences, pages you view, and actions you take. Some cookies are necessary for the site to function properly, while others support performance monitoring, analytics, and marketing activities.

Types of Cookies We Use

We use several categories of cookies on the South Kensington Removals website to provide a secure, efficient, and user-friendly experience.

Essential Cookies

Essential cookies are required for the website to operate and cannot be switched off in our systems. They are usually set in response to actions you take, such as requesting a quote, submitting a form, or setting your privacy preferences. These cookies help with core functionality like page navigation, secure access to areas of the site, and correct loading of content. Without these cookies, some parts of the website may not function correctly.

Analytics and Performance Cookies

Analytics cookies collect information about how visitors use our website, for example which pages are visited most often, how long visitors stay on each page, and whether they encounter errors. This information is aggregated and does not directly identify individual users. We use these cookies to monitor website performance, understand how our services are used, and improve the design, content, and navigation of the site. Performance monitoring helps us identify trends, measure the effectiveness of changes, and ensure that the website remains fast, reliable, and relevant to our visitors.

Marketing and Personalisation Cookies

Marketing cookies may be set by us or by third parties that provide services to support our marketing activities. These cookies can be used to build a profile of your interests based on how you use our website and, in some cases, other sites you visit. The information may be used to show you more relevant adverts or content related to removals, storage, or associated services. These cookies do not store information that directly identifies you, but they work by identifying your browser and device. If you disable these cookies, you may see less relevant advertising and certain personalised features may not function.

How We Use Cookies for Performance Monitoring

We rely on analytics and performance cookies to monitor how well our website is working. The data collected includes technical information such as the browser type, pages visited, time spent on each page, and how you arrived at the site. This helps us identify slow pages, technical issues, and areas of the site that may need improvement. By analysing this information, we can enhance user experience, ensure our content is clear and useful, and optimise our online quote and enquiry processes.

Your Cookie Choices and Control

You have the right to control how cookies are used on your device. Most web browsers allow you to manage cookies through their settings, including blocking certain types of cookies or deleting existing ones. You can typically configure your browser to refuse all cookies, accept only certain categories, or alert you when a cookie is being set. Please note that if you choose to disable essential cookies, some features and services on the South Kensington Removals website may not function properly, and your experience may be affected.

You can also review and adjust any on-site cookie banner or preference tools we provide, where available. These tools allow you to accept or reject specific categories of cookies, such as analytics or marketing cookies, while still allowing essential cookies to remain active.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate our website. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly so that you stay informed about how we use cookies and how you can manage your preferences.